Question 1

What is mediation?

Accepted Answer

Mediation is a voluntary, confidential process in which a neutral third party — the mediator — facilitates structured negotiations between disputing parties to help them reach a mutually acceptable resolution. Unlike arbitration or litigation, the mediator does not impose a decision; the parties retain full control over the outcome.

Question 2

What is Culturally Matched Mediation™?

Accepted Answer

Culturally Matched Mediation™ is IMADRI's proprietary approach that pairs each party with a culturally and linguistically aligned team member — a translator and a cultural liaison — alongside the lead mediator. This five-role Bridge Team model ensures that cultural nuances, communication styles, and underlying interests are accurately understood and respected throughout the process.

Question 3

How much does mediation cost?

Accepted Answer

Mediation costs vary by jurisdiction and dispute complexity. In the United States, senior commercial mediators charge $350–$1,000 per hour. In the UK, day rates range from £750 to £2,750 depending on dispute value. IMADRI offers transparent, proportionate fee structures tailored to each matter. Contact us for a fee estimate.

Question 4

Can mediation be conducted online?

Accepted Answer

Yes. IMADRI conducts mediations via Zoom and other secure video platforms, as well as in-person at over 60 locations globally and at mutually agreed venues. Online mediation is particularly effective for cross-border disputes where parties are in different countries.

Question 5

What types of disputes does IMADRI handle?

Accepted Answer

IMADRI handles international commercial disputes, cross-border family matters, business partnership disputes, employment conflicts, humanitarian mediation for conflict-affected families, and online dispute resolution. IMADRI does not provide legal representation or legal advice.

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